Do you have a question, comment or complaint? Please contact the Cure customer service: 040 - 2500 130. You can also fill out an online form or send an e-mail to klantenservice@cure-afvalbeheer.nl.

GFT stands for "groente-, fruit en tuinafval" (vegetables, fruits and garden waste). This concerns natural or organic waste like fruit peels, vegetable scraps, weeds, mowed grass, small trimmings and food leftovers.

All household appliances (big or small) that use batteries, electricity or gas are in the appliances category. Examples are a washing machine, a stove, a television or a mobile phone. 

Construction waste is a collective term for basically all material that comes out of a renovation or demolition. Examples are rubble, plaster, wood, sand/soil, roofing, metal, sleepers, garden timbers, and asbestos/eternite.

PBD means plastic packaging, cans and drinking cartons. Examples are plastic bottles, soda cans or cartons of milk, yoghurt and fruit juice.

Any paper and cardboard waste is referred to as (scrap) paper. Newspapers, cartboard boxes and advertising flyers are some examples.

Bulky waste is bulky household waste that is too big or too heavy for a trash bag or container. Examples are old carpeting or broken furniture.

Household waste (general/residual waste) means waste from around the house that can't be separated to be reused or recycled. For example: cigarettes, cat litter, rubber or cork. 

The above-ground collection containers for plastic, paper and textiles are temporarily closed from the 31st December to the 2nd of January to protect them from fireworks. They're closed by hand on the 31st of December and reopened on the 2nd of January.

Small chemical waste (klein chemisch afval, KCA) is residual waste containing chemicals that are bad for health and environment, like lead, mercury or organic solvents. Batteries, spray cans, gasoline and terpentine are examples of small chemical waste.

By plastic packaging we mean all empty plastic bags, vials, cups and lids. It only refers to packaging so old toys, video tapes and other plastic objects are not a part of this category.

Glass waste refers to glass packaging like empty jars of peanut butter, pasta sauce, deodorant rollers, wine bottles and perfume.

Asbestos is a material that, in the past, was used for construction material, like corrugated sheets and cement. Today it's no longer allowed to use asbestos, but it's often still present in older houses. For example in roofing, walls and window sills. 

Textile waste consists of old clothes, shoes, towels and other textiles like bedding and curtains.

Household waste is non-recyclable. It is burned in large ovens. This generates energy (electricity) and heat. The leftover product can be used for example as building materials, like road foundations.

Residents of low-rise houses/apartments (single-family homes) have their own grey container (kliko). This is at the house and is emptied every two weeks. Residents of high-rise buildings (flats and appartments) have an underground container available for residual waste near their building. You open this with your Cure environmental card.

• Manual for the use of the underground waste container in Eindhoven 

Yes, GFT (vegetable, fruit and garden waste) can go in the household waste container. You can also put it in an underground container to minimalise odors.

If you've been appointed an underground container, you can open this with your Cure environmental card.

Manual for the use of the underground waste container

It can be an inconvenience when your container hasn't been fully emptied.

Check the contents to see if there is any blockage in the container. If the container is packed too tight, that can also be the reason the contents didn't fully come out.

In these cases, we request you remove the blockage. Then, you place the container by the street as usual on the next emptying date.

If your container is broken or lost, you can request a (free) new one. Contact the Cure Afvalbeheer customer service on 040 - 2500 130.

Waste recycling point Lodewijkstraat
Monday to Friday: 10.00 - 17.00
Saturday: 09.00 - 17.00
Closed on Sundays and holidays

Waste recycling point Acht
Monday to Friday: 10.00 - 17.00
Saturday: 09.00 - 17.00 
Closed on Sundays and holidays

No, you cannot take waste from the waste recycling points home.

You can bring up to 35 m² to the waste recycling points. To do this, you'll have to contact the Cure customer service at least one day in advance. Call 040-2500 130 to report the asbestos. 

Asbestos requires double packaging in a thick, plastic foil (at least 2mm thick, available at the construction store). The creases need to be carefully folded and taped shut. Asbestos that isn't (properly) packed will NOT be accepted. It is not allowed to pack asbestos at one of the waste recycling points.

Residents of Eindhoven can use the following waste recycling points, upon presentation of a valid Cure environmental card: 
- Lodewijkstraat 9 (5652 AC, Eindhoven)
- Achtseweg Noord 41 (5651 GG Eindhoven)

To enter the waste recycling point, you need valid ID. Make sure you always have your Cure environmental card. Without this card, you will not gain access to the waste recycling points.

A waste recycling point is a collection point to bring bulky waste. This means bulky waste, great amounts of waste (like gardening waste), or waste from consumer goods like fridges and household appliances.

If your Cure environmental card is broken, you can request a new one through the Cure customer service.

When you request a new Cure environmental card, your old one will be blocked. If you find your old card after requesting a new one, you will not be able to use the old one anymore. You can dispose of the card the way you would of PBD (Plastic, Cans and Drinking cartons).

A new Cure environmental card costs €15,00. 

Ja, dat kan. Woont u niet in Eindhoven, maar wilt u toch afval aanbieden, dan kan dat alleen als u afval in wil leveren voor een adres in Eindhoven. In dit geval kunt u gebruik maken van de aanwezige Cure milieupas.

Let op: de eerste 12 bezoeken per jaar zijn gratis. Vanaf bezoek 13 betaald u €20,- per bezoek.

Betalen kan alleen via pin.

Per bezoek mag u 2 m3 afval aanbieden op de milieustraat. Dit afval moet gesorteerd ingeleverd worden.

At some moments, the waste recycling points can be very busy and have long lines. You can take this into account by visiting at a quieter time.

Generally, the waste recycling points in Eindhoven are mainly busy at the weekend. The waiting times can run up to half an hour.

Quiet times:

- Monday to Saturday: the last two hours before closing;
- Tuesday and Thursday.

The new app no longer has the function to connect collection data to your own calendar. That's why it's no longer possible to load the data into your Google or Apple calendar.

If we offer this function, the app has less added value. We want people to use the app for collection days, because it allows us to actively inform on news and to edit changes in the collection dates. Like when waste is collected early, or when a catch up day is coming up related to a holiday. We can edit this easily in the app and inform you with a notification. A calendar connection makes this impossible.

You can switch on notifications per waste type. In the app, you do this in settings (you find it in the menu or on the top right). In the digital waste calendar under 'notifications'. You'll get a push notification on your phone. Do you prefer an e-mail notification? You can turn this on through www.mijnafvalwijzer.nl. You can log in using your postal code and house number.

For Android devices, battery saving should be turned off for the Cure App. Is there a triangle with an exclamation mark with settings in the app? Check your phone settings.

iOS (Apple) can notify you that the max amount of notifications has been reached. This is because notifications are saved locally. We are working on this.

Residents of a one-family or upstairs apartment with backyard, use a grey waste container for residual waste and a green container for organic waste.

If you live in a flat or apartment, you can use the collective (underground) containers in your neighborhood.

Supermarkets and shopping centers have collective containers for glass, plastic waste and textiles.

If your container is lost or broken, you can request a new one for free. Make notification through the online form or contact customer service via 040 - 2500 130. 

Your municipality decides your waste collection times. Our vehicles depart at 07:30. Make sure your container is at the public road in time. You can enable notifcations in the Cure Afval app.

As a new resident of an existing or new built home, you can request your containers through the telephone with our customer service. You should be officially registered to your address. There are no additional costs.

It is not always possible for people with a physical impairment to get the container to the collection place. An 'exception sticker' allows you to offer your waste outside of your house, on municipal ground. If you are eligible, you can request a sticker through our customer service: 040 - 2500 130. Please list your name, address, phone number and the reason you're requesting the sticker.

On Eindhoven's waste calendar page, you'll see when waste is collected in your neighbourhood. You'll also find a holiday schedule. On so-called catch-up days around holidays, collection might be on another time than usual. Make sure your waste is outside at the right time. Our vehicles depart at 7.30.

• Place your container with the handle facing away from the street.
• The waste container cannot be heavier than 70 kg and the lid should close entirely.
• Big hard materials like tree trunks, wood, metals and construction waste cannot be disposed in your waste container. You can bring them to our waste recycling points.
• When a road is under construction, offer your waste somewhere reachable for our trucks, outside the road block.

Has your container not been emptied? Report it through the web form or contact Cure Waste Management customer service within two working days.

NB: We check all requests against our emptying log for your neighbourhood. If it turns out we were in your street on the emptying date, we will not come back an extra time. 

For Eindhoven and Geldrop-Mierlo this is 7:30.

For Valkenswaard this is 6:30.

Yes, you can trade your waste container (kliko) for another size for free. To do so, contact Cure Waste Management customer service at 040 - 2500 130.

You can choose from two sizes:

140 liter

• 50,5 cm width, 55.5 cm depth and 110 cm height
• without waste, the weight is 10kg
• the container holds the contents of about 3 waste bags

240 liter

• 58 cm width, 75,5 cm depth and 110 cm height
• without waste, the weight is 13,5 kg 
• the container holds the contents of 4 to 5 waste bags 

In case of frost, there's a risk some containers can't be fully emptied because of frozen waste.

Cure shakes the containers extra, but cannot increase or the containers will break. It's not of use for us to come back after a report when the weather situation hasn't changed. The container still won't empty fully. 

We kindly request you present your waste container on time on the next collection day.

For Eindhoven and Geldrop-Mierlo, this is 7:30.

For Valkenswaard, this is 7:00.

If your Cure environmental card is broken or missing, you can request a new one at Cure customer service. 

When you request a new Cure environmental card, the existing card will be blocked. If you find the card after requesting a new one, the old card can no longer be used. You can dispose of it as PBD (Plastic, Cans and Drinking cartons).

A new Cure environmental card costs €15,-.

A waste calendar gives you information on your waste and collection. This gives you a quick overview on when residual waste, GFT, PBD, paper and cardboard are collected in your neighbourhood. You also find more information the other types of waste and how to dispose of them.

You can enable notifications per waste type. In the app, do this at settings (in the menu or at the top right). In the digital waste calendar, do this at 'notifications'. You'll get a push notification on your phone. Do you prefer an e-mail notification? Set this at www.mijnafvalwijzer.nl. You can log in using your postal code and house number.

For Android devices, battery save mode should be switched off for the Cure App. Do the settings have a triangle with an exclamation point in it? Check your phone settings.

iOS can report that the maximum amount of notifications has been reached. The reason for this is that notifications are saved locally. We are working on this.

You can easily consult the waste calendar digitally via www.mijnafvalwijzer.nl. 

You can also download the free Cure Waste management app. This keeps you up to date on (temporary) changes and can give you notifications on collection times.

There is no separate calendar for catch-up days. The next and most relevant collection dates can be found in the digital waste calendar or the free Cure Waste management app. 

If you live on the ground floor of a flat or container, you can request an organic waste container (groenbak) through customer service. The conditions are that you should be able to store the container on your ground or storage and that there should be a collection route in your neighbourhood.

Organic waste is typically collected once every two weeks. You can present your green container (kliko) on your collection day.

• Put the container in a cool spot away from the sun.
• A few props of newspaper (or woodcurls, hay etc.) can be put at the bottom of the container to prevent leaving any organic waste behind.
• Airing the container, though it may sound contradictory, gets continuous air in the container, preventing excessive smells.
• Pack easily rotten food scraps like meat and fish in a newspaper before disposing of them.
• Do not throw moist waste in the container. For example, let your grass dry after mowing it.
• Clean the container regularly using water and maybe green soap. Do not use chlorine, this is bad for the environment.

If your container hasn't been fully emptied, this can be an inconvenience.

Check the contents of your container to see if there's no blockage. When the container is too tightly packed, this can also be a problem with emptying the container. 

In these cases we kindly request you remove the blockage. Present the container at the next regular collection date.

Cure does not provide extra collection in these cases.

Recognizing asbestos can be quite difficult. Most people know the example of corrugated sheets from roofs, but other building materials can also contain asbestos. Are you doing construction or renovation in a house built before 1994? Be wary of asbestos. Asbestos fibres can be freed by damaging material containing asbestos (by breaking, drilling or sawing for example). Breathing in these fibres can be bad for your health. Almost all applications of asbestos have been prohibited since 1993.

Asbestos can be present in corrugated sheets, old pipes for heating and sewer, old heater pipes, bathroom sheets and windowsills. 

Residents of Eindhoven don't have to bring a demolition notice. Report the asbestos with customer service containing materials before visiting a waste recycling point, because of capacity. 

There are several types of containers in Eindhoven and they function differently. One type has a digital manual. Download it below. Manuals for other containers will be available soon.

Underground container manual

Manual for the use of the underground waste container

Are you using another container and would you like a manual? Contact our customer service.

No, children under 16 cannot use the underground containers with their city pass. Use a Cure environmental card to open the underground container.

An underground container is a big collection container placed mostly underground. Residents of flats and (upstairs) apartments can use these for their residual and organic waste. The containers can be opened using a municipal card or Cure environmental card.

Residents of a one family or upstairs apartment with backyard use a grey mini container (kliko) for residual waste and a green mini container (groenbak) for organic waste.

If you live in a flat or apartment, you can use (underground) collection containers near you. 

Supermarkets and mall parkings have collection containers for glass, plastic or PBD and textiles.

If you're meant to use an underground container for your waste, you can open it with your Cure environmental card.

Extra information for Eindhoven residents:

Underground container manual

Manual for the use of the underground waste container

Are you unable to dispose of your waste? You can bring it to another container or bring it back home. Do not place the waste next to the container. You can be fined for €145,-.

Is the container full or faulty? We'd much appreciate if you'd report this in the municipality's BuitenBeterApp. We can fix the error as soon as possible or empty the container.

Please report the container number, this is on top of the container (white stickers with black numbers).

You can also e-mail or call customer service.

From December 31st to January 2nd, above-ground containers for plastic, paper and textiles are closed temporarily because of fireworks. The containers are closed by hand on the 31st and reopened on the 2nd January.

Yes, you can. You can request a temporary card if you're staying shorter than 4 months or if the Eindhoven residence isn't your main place of residence. If you're staying longer than 4 months, you need to register with the municipality and you'll receive a card that gives you access to the underground container.

You'll need the following:

• if you aren't paying waste tax, you'll need a physical or online statement of the homeowner proving they either pay the waste tax or are willing to; 
• the amount of people living in the residence;
• the move-in date.

Then, contact Cure waste management at 040 - 2500 130.

The temporary card does not grant access to waste recycling points.

If your Cure environmental card is broken or missing, you can request a new one at Cure customer service. 

When you request a new Cure environmental card, the existing card will be blocked. If you find the card after requesting a new one, the old card can no longer be used. You can dispose of it as PBD (Plastic, Cans and Drinking cartons).

A new Cure environmental card costs €15,-.

In Eindhoven, there's a set fee per year for residual waste. You do not need to pay each time you use the container.

• • Big Bag - 1 mᶟ € 40,00
  • Big Bag - 1,5 mᶟ € 60,00
  • Per stickered object € 10,00

  Free collection service for minima

  Residents of Eindhoven who have received an assessment or disposition of municipal taxes which mentions the waste tax has been waived, don't need to pay for the collection service. In this case, the bulky waste is collected for free. You can contact our customer service: 040 - 2500 130. You can also collect five stickers and one Big Bag a year at our main office when showing your assessment/disposition, your ID and a valid Cure environmental card for your address. Each sticker or Big Bag is only presented when making an appointment for collection.

Residents of Eindhoven can also have their bulky waste collected at home. You can use a Big Bag or sticker. The stickers are meant to label big pieces or furniture, like a couch or bed (one sticker per object). Big bags are suitable for basically all types of bulky waste except for (small) chemical waste, car tires, company waste, electrical devices, asbestos containing objects and sharp glass. Both options have a maximum weight of 1000 kg. The Big Bags and stickers are for sale in the Cure webshop or at the customer service of Cure Waste management's main office on Achtseweg 45 in Eindhoven. You can visit Monday to Friday from 8:30 to 17:00. Please take into account that you always need a valid Cure environmental card. The webshop only accepts iDeal payments and on location only card payments are allowed. 

Free collection service for minima

Residents of Eindhoven who have received an assessment or disposition of municipal taxes which mentions the waste tax has been waived, don't need to pay for the collection service. In this case, the bulky waste is collected for free. You can contact our customer service: 040 - 2500 130. You can also collect five stickers and one Big Bag a year at our main office when showing your assessment/disposition, your ID and a valid Cure environmental card for your address. Each sticker or Big Bag is only presented when making an appointment for collection.

Residents of Eindhoven can have their old electronic devices collected at home. You can use a sticker. A device can way up to 1000 kilos. The stickers are for sale in the Cure webshop or at the customer service of Cure Waste management's main office on Achtseweg 45 in Eindhoven. You can visit Monday to Friday from 8:30 to 17:00. Please take into account that you always need a valid Cure environmental card. The webshop only accepts iDeal payments and on location only card payments are allowed.

Free collection service for minima

Residents of Eindhoven who have received an assessment or disposition of municipal taxes which mentions the waste tax has been waived, don't need to pay for the collection service. In this case, the bulky waste is collected for free. You can contact our customer service: 040 - 2500 130. You can also collect five stickers and one Big Bag a year at our main office when showing your assessment/disposition, your ID and a valid Cure environmental card for your address. Each sticker or Big Bag is only presented when making an appointment for collection.

You pay €10,- for each stickered object. One Big Bag (1 mᶟ) is € 40,- and one Big Bag (1,5 mᶟ) is € 60,-.

Free collection service for minima

Residents of Eindhoven who have received an assessment or disposition of municipal taxes which mentions the waste tax has been waived, don't need to pay for the collection service. In this case, the bulky waste is collected for free. You can contact our customer service: 040 - 2500 130. You can also collect five stickers and one Big Bag a year at our main office when showing your assessment/disposition, your ID and a valid Cure environmental card for your address. Each sticker or Big Bag is only presented when making an appointment for collection.

If your paper waste wasn't collected, contact the Cure Waste management customer service within two working days.

If our GPS data shows we visited your street on the collection date, we will not return. You can present the paper waste on the next collection day.

You can see the next paper waste collection day on the waste calendar or the app. If the next moment is too far away, you can offer the waste at a collection point.

Present your paper waste on time. If the paper is presented too late, we will not return to collect it.

From March 6, 2023 Eindhoven has blue paper containers. Do you own a paper container? Don't present the paper loose - put it in the container. NOTE: presenting waste next to the container is not allowed!

Did you not receive a blue container? Offer the waste in boxes or tie it together to prevent the wind blowing it away. Make sure the packages are handleable in size and weight.

The paper container is a container connected to your home. The two wheel container is used for collecting paper waste specifically. The container is grey with a blue lid. This blue lid signifies it being used for paper and cartboard. The container is often referred to as 'kliko'. 

The blue paper container is put at your front door at the delivery date. You do not need to be at home for this. When it's been delivered, the container is stored on your terrain. It cannot remain in public space.

The blue paper container is free. You do not have to pay for it. Even when you lose the container or it is broken, you can request a new one for free with Cure customer service.

You will only receive a paper container if you live in a groundbound home and use a grey container for residual waste and a green container for organic waste. Residents of a groundbound home who use an underground container will offer the paper loose for the time being. Residents of a flat or apartment will not receive a blue paper container. Residents of Eindhoven who use an underground container will receive more information about the changes in collecting paper waste later in 2023.

From 6 March 2023, Cure will start delivering blue paper containers in Eindhoven. This happens in phases. You will have received the blue container by 25 May 2023. You'll receive a letter with the specific delivery date beforehand.

Residents of Eindhoven currently offer their paper waste loose. This is very intensive work for Cure employees. It also causes excessive waste on the street, especially when it's windy or raining.

Paper waste is also very eligible for recycling. The condition is that there's no pollution. Residents using a closed container will lower the chances for pollution.

The blue container works in the same way the familiar green and grey containers do, but the blue container is meant specifically for paper waste. The blue container also has a separate collection day. This day can be found in your residences specific calendar.

Yes. At the moment paper waste is collected once every two weeks. This will change to once every four weeks. The updated collection moments will be visible mid March 2023.

De inzamelfrequentie voor oud papier en karton is na de introductie van de blauwe papiercontainer 1 maal in de 4 weken. Dit in tegenstelling tot de huidige 1 maal per 2 weken. Om er zeker van te zijn dat alle inwoners voldoende opslagruimte hebben is de 240 liter papiercontainer vastgesteld. Zo beschikt u ook over voldoende ruimte op piekmomenten, zoals feestdagen en verjaardagen.

The collection frequency for paper waste is going to be once every four weeks after introducing the blue container. Right now it's once every two weeks. To make sure all residents have plenty storage, the 240L container has been determined. You'll have enough room at busy moments like holidays and birthdays.

No, this isn't possible. The size of the container is set to 240L. There are no other sizes available.

An evaluation is planned for September 2023. We will see if a smaller version is a possibility. Until then there will not be an option for a 140L paper container.

We'll come trade it for a 240L container. You'll receive extra information through mail.

Not yet. This will not be possible the first 3 months after the introduction of the blue paper containers. The 3 months are meant as an adjustment periodt. After those 3 months, a maximum of 1 extra container can be requested for free. This container will also have a 240L content.

Once you've received the blue paper container you can immediately use it for separating your paper waste. Present it at the right time. You can use the same location you use for your green and grey containers. Check the waste calendar for the paper collection day.

Big amounts of paper waste can be disposed at one of the waste recycling points in Eindhoven. You cannot offer paper waste next to the container, this will not be collected. Click here for more information on the waste recycling points.

Carefully make the boxes smaller with scissors or a knife. The loose pieces can be put in the blue container. Do not offer the box loose, it will not be collected.

If you don't have a ride to a recyclying point, you can use Cure's collection service. Click here for more information about the collection service.

If you live in a flat or apartment, you will not receive a blue paper container. Later in 2023, you'll receive more information on the collection of paper waste at your address. Do you live in a groundbound home but you haven't received a paper container? Contact our customer service.

Nee, de invoering van de blauwe papiercontainer heeft geen directe invloed op de afvalstoffenheffing. Of de afvalstoffenheffing vanaf 1 januari 2023 omhoog of omlaag gaat, hangt af van het beleid van de gemeente Eindhoven.

No, the blue paper container does not directly affect waste tax. Whether or not the waste tax goes up is determined by the municipality.

Als u in een appartement of flat woont dan heeft u geen blauwe papiercontainer. Als u in een woonhuis woont: Vraag een nieuwe blauwe papiercontainer aan via het webformulier.

If you live in an apartment or flat, you will not receive a blue container. If you live in a groundbound residence, request a new paper container through the web form. 

No. The paper container goes with the residence. This means you should leave it behind when you move.

The blue containers are only available for groundbound homes. In 2023, you can present your paper loose. Later in 2023 you'll receive additional information on changes regarding paper waste collection.

At the moment, Eindhoven municipality has decided to collect paper waste using the container. It is unclear if this will also happen for plastic at some point. For now, plastic collection will stay as it is.

The first paper containers were delivered on the 6th of March. This also changes the collection frequency to once every 4 weeks. You can offer the paper container from the first collection route in April 2023.

There's a transition phase where not everyone has a blue container. In March, April and May it'll be allowed to offer paper and cardboard loose and in the blue container.

The fees for the waste tax differ per city, as they are decided by the municipality. Your municipality website has the fees and more information on the waste tax.

Eindhoven

An environmental card is a residential card for waste related business. The card grants access tp the two Eindhoven waste recycling points and can be used for opening (underground) waste containers. If you are paying waste tax, you have a right to one environmental card.

From January 1st 2022, there's an entrance fee for the Eindhoven waste recycling points. This means that after a certain amount of visits, a visit to a recycling point will cost money. To properly register the amount of visits, Cure has introduced the new environmental card.

As opposed to the old city card, the environmental card is not personal but residential. This means there's no personal information on the card and your privacy is protected.

The environmental card works basically the same as the old city card, but the environmental card is residential instead of personal. You can use it to access underground residual waste container and you should bring it to visit a waste recycling point. Your visits to the recycling points are registered on the environmental card.

Every household in Eindhoven will receive one environmental card in September and October of 2021. From November onward you can use the card for visiting the waste recycling points and opening the underground containers. From January 1st 2022 the fees for waste recycling points will be valid, which means you will only be able to enter a waste recycling point using your environmental card.

Alle huishoudens in Eindhoven die afvalstoffenheffing betalen, krijgen de eerste milieupas gratis. Daarna betaalt u € 15,- voor een nieuwe pas in geval van verlies bijvoorbeeld.

All households in Eindhoven paying the waste tax will receive their first environmental card for free. After that, you'll pay €15,- for a new card in case of, for example, loss.

You'll receive the Cure environmental card through mail between September and October.

If you did not receive an environmental card, contact our customer service at 040 - 2500 130. You'll receive a new one after a few days.

The new environmental card grants access to the two waste recycling points in Eindhoven and to the underground containers for residual waste. You used to use the city card for this. In November and December of 2021, both passes were valid. But from January 1st 2022 onward it has only been possible to access a waste recycling point with an environmental card. From January 1st onward there is also a fee for bringing waste to the waste recycling points in Eindhoven.

From January 1st 2022, your environmental card grants 12 free visits to waste recycling points. You're allowed to present 2m3 of waste per visit. If you're presenting more than 2m3 of waste, this will count as an extra visit. From the 13th visit onward you'll pay a set fee of €20,- per visit. These visits are also registered on your environmental card. In total, you're allowed to dispose of 24m3 of waste for free each year. This is plenty for most residents.

Cure Waste management and Eindhoven municipality aim for a cleaner city. We do this with you as a resident. We're investing in the thought that the polluter pays. This makes everyone aware of the costs involved with waste and pollution and will cause less pollution. It's also common for residents to pay for waste disposal in many municipalities.

No, the introduction of the environmental card and fees at waste recyling points do not directly influence the waste tax.

Yes, the amount of visits you pay to the waste recycling points is registered on your residential environmental card.

No. The visits you made earlier to the waste recycling points don't move with you. You leave the environmental card behind when you move. If your new environmental card has already reached the maximum amount of visits when you haven't paid (many) visits, you can report this to our customer service.

No. But our waste recycling point employees can see your visit count when you visit a recycling point.

No. The count on your environmental card is reset to 0 on January 1st of each year.

You can request a new environmental card via Cure customer service at 040 - 2500 130 or klantenservice@cure-afvalbeheer.nl. You can also use the web form on our website.

If you've lost your environmental card, contact Cure customer service at 040 - 2500 130 or at klantenservice@cure-afvalbeheer.nl, We'll make sure your old card is blocked so other people cannot use it. You can request a new card using the web form. The costs for a new card are €15,-. 

Is your environmental card not damaged but broken? Contact our customer service. We'll get you a new card for free. If the card is visibly damaged (broken or warped), you are responsible for the costs of a new card. You casn request one via the web form on our website or via customer service. The costs for this are €15,-

When you find an environmental card, we kindly request to send it to Cure, Achtseweg Noord 45, 5651 GG Eindhoven.

No. The environmental card is residential. This means you have to leave it behind when you move. If you're moving within Eindhoven, you'll find a new card in your new residence.

Is there no environmental card in your new residence? Request one using the web form on our website or through customer service at 040 - 2500 130 or klantenservice@cure-afvalbeheer.nl. If you request a new card within three months after registering at your new address, there are no costs involved.

No, you cannot request an extra environmental card. Every residence gets one environmental card that should be shared between all residents.

Leave your environmental card somewhere easily reachable for you and your housemates. This way it'll be within your reach at all times. If you lose the card, a new one will cost €15,-. Keep track of your environmental card.

The environmental card is not personal, but residential. For this reason, there is only one card per residence. If you have housemates, share the card with them. It is not possible to request another card for you or your housemates.

No, the environmental card is not personal but residential. There is one environmental card per residence. Your landlord will organise the use of the card.

Yes, the visit will be registered on the card you've borrowed.

If you're moving, leave the environmental card for the new residents. When you move within Eindhoven, you'll find a card in your new residence. You can use this one.

No, after January 1st 2022 it will not be possible to enter a waste recycling point without a card or with the old city card.

If you pay the waste tax, you have the right to an environmental card. If you do not pay the waste tax, you do not and cannot dispose at a waste recycling point.

Are you unsure whether you have the right to an environmental card? Contact Eindhoven municipality at 14 040.

Yes. The environmental card grants access to all underground containers within Eindhoven.

Is the underground container not opening with your environmental card? Contact our customer service at 040 2500 140.

Until January 1st, 2022. After receiving the new environmental card you can use the old city card until January 1st 2022 for visiting the waste recycling points and opening underground residual waste containers.

No. The environmental card is replacing the city card for waste. The city card could also be used to swim at a reduced fee at the pools of Eindhoven. This is also being replaced in 2021 by new sports passes.

You can use your old city card until you've received a new environmental card. It will be valid all of 2021, but from January 1st 2022 it will not be valid for waste related business. The city card will also no longer be valid for parking and swimming. You can snip your old city card at the chip and put it with the PBD waste.

“Mini container” is the official term for a waste container with two wheels. Kliko is a brand name that can only be used for mini containers produced by Kliko. Mini containers exist in different sizes. Cure Waste management uses two sizes of mini containers: 140 liters and 240 liters. 

Putting a chip in all containers makes it possible to maintain a 100% complete administration. We can quickly process the spread and replacement of containers. We can track containers that have been stolen or taken by residents. We can prevent containers being offered more often than allowed. Cure Waste management can align the routes with the way containers are offered. It becomes easier to manage containers and solve possible issues. The chip is connected to an address (object data), not to a person (name). The data is only used internally and not accessible to the public. The data is used in accordance with the Personal Data Registration Act. 

Each low-rise address in Eindhoven is obliged to have a grey container for residual waste and a green container for organic waste. The blue container for paper waste is not mandatory. If you don’t have one, you are obliged to separate your paper waste from residual waste. You cannot put paper waste in the grey or green container. You can no longer place paper waste by the street in boxes. If you do not want a blue container, you must dispose of your paper yourself by bringing it to a collective container or a waste recycling point. 

Go to eindhoven.mijncontainer.nl and indicate your choice. 

This can be done at eindhoven.mijncontainer.nl. Please note: extra containers bring extra costs. An extra grey 140L container costs an extra €120,00 a year. An extra grey 240L container costs an extra €140,00 a year. 

You can do this for about 2 weeks after receiving the letter about the new chips. 

The extra containers will be emptied one more time. After, they will be blacklisted because of the old chip. Then, they will no longer be emptied. 

Yes, the regular costs. There are no extra service number costs. 

Call Inovim at 085-0704209, available workdays from 8:30 to 17:00. 

Call Inovim at 085-0704209, available workdays from 8:30 to 17:00. 

While we are adding new chips, it is possible to request another container size if this is absolutely necessary. Do this through Cure customer service. 

Every household pays a yearly waste tax. We collect your waste against this fee. This fee contains a base set of containers: One free grey container maximum, two green containers maximum and two blue paper waste containers maximum. The executive order in 2021 decided a second grey container now has an extra charge. This starts in 2024. You’ll receive the first bill in 2025. 

You’re charged extra for the container purchase, emptying the container, transport and personnel costs and the processing costs of your residual waste. 

You can voice your complaint by writing to the Cure Waste management customer service. 

This isn’t a problem, the containers don’t have to be empty. 

The second letter you’ll receive will tell you when we’re collecting the containers. You’ll place the sticker you received on the containers we’re collecting. This way, we’ll recognize the right containers. 

You’ll find this in the second letter you received. 

No, it’s a phased process. The phases are connected to the planned waste collection routes. 

You’ll find a new sticker (10 x 15 cm) on the backside of the container with the Cure Waste Management logo and a bar code. 

The old containers are collected and recycled to new containers. 

You’ll receive a letter with the exact date. 

No, the paper container already has a new chip. 

Yes, it’s up to you which size you’ll keep. You can indicate this at Eindhoven.mijncontainer.nl 

No, you do not pay every time you present your container. You’ll still pay a fixed waste tax per year. 

Call Inovim at 085-0704209 

Call Inovim at 086-0704209 or meet our Waste coaches at one of our Help desk locations 

From January 2024, PBD waste is removed from the general waste after collection. Residents put waste in their grey bin or in the underground container for household waste.

No PBD bags are handed out in Eindhoven. This is stipulated in the municipality's policy. This is because Cure does not collect bags at te house and the PBD bags are too big for the bins.

Handing these bags out is also expensive. Cure is investing in other means to make waste collection easier, like accessible and functional underground waste containers.

Separating at the source is separately collecting resources, like glass, paper and organic waste (GFT-E). Only a little bit of general waste is leftover. With separating after collection, plastic packaging, tin cans and drinking cartons (PBD) can go with general waste, to be removed afterwards in the factory.

No. The separation of PBD after collection is currently developed to a point where it's easy to remove it from general waste. This does not count for waste types like paper waste, organic waste and textiles. If these go in with general waste, they'll be burned. This way, we lose valuable, useful resources.

You can find the rules for separating different types of waste on the Cure website and in the Cure app. Check 'All about waste'. Not sure? Check www.afvalscheidingswijzer.nl to see where your waste can go.