Do you have a question, comment or complaint? Please contact the Cure customer service: 040 - 2500 130. You can also fill out an online form or send an e-mail to klantenservice@cure-afvalbeheer.nl.

GFT stands for "groente-, fruit en tuinafval" (vegetables, fruits and garden waste). This concerns natural or organic waste like fruit peels, vegetable scraps, weeds, mowed grass, small trimmings and food leftovers.

All household appliances (big or small) that use batteries, electricity or gas are in the appliances category. Examples are a washing machine, a stove, a television or a mobile phone. 

Construction waste is a collective term for basically all material that comes out of a renovation or demolition. Examples are rubble, plaster, wood, sand/soil, roofing, metal, sleepers, garden timbers, and asbestos/eternite.

PBD means plastic packaging, cans and drinking cartons. Examples are plastic bottles, soda cans or cartons of milk, yoghurt and fruit juice.

Any paper and cardboard waste is referred to as (scrap) paper. Newspapers, cartboard boxes and advertising flyers are some examples.

Bulky waste is bulky household waste that is too big or too heavy for a trash bag or container. Examples are old carpeting or broken furniture.

Household waste (general/residual waste) means waste from around the house that can't be separated to be reused or recycled. For example: cigarettes, cat litter, rubber or cork. 

The above-ground collection containers for plastic, paper and textiles are temporarily closed from the 31st December to the 2nd of January to protect them from fireworks. They're closed by hand on the 31st of December and reopened on the 2nd of January.

Small chemical waste (klein chemisch afval, KCA) is residual waste containing chemicals that are bad for health and environment, like lead, mercury or organic solvents. Batteries, spray cans, gasoline and terpentine are examples of small chemical waste.

By plastic packaging we mean all empty plastic bags, vials, cups and lids. It only refers to packaging so old toys, video tapes and other plastic objects are not a part of this category.

Glass waste refers to glass packaging like empty jars of peanut butter, pasta sauce, deodorant rollers, wine bottles and perfume.

Asbestos is a material that, in the past, was used for construction material, like corrugated sheets and cement. Today it's no longer allowed to use asbestos, but it's often still present in older houses. For example in roofing, walls and window sills. 

Textile waste consists of old clothes, shoes, towels and other textiles like bedding and curtains.

Household waste is non-recyclable. It is burned in large ovens. This generates energy (electricity) and heat. The leftover product can be used for example as building materials, like road foundations.

Residents of low-rise houses/apartments (single-family homes) have their own grey container (kliko). This is at the house and is emptied every two weeks. Residents of high-rise buildings (flats and appartments) have an underground container available for residual waste near their building. You open this with your environmental card.

Yes, GFT (vegetable, fruit and garden waste) can go in the household waste container. You can also put it in an underground container to minimalise odors.

If you've been appointed an underground container, you can open this with your city pass, municipal card or environmental card. Take into account that your pass will only open waste containers in your vicinity.

It can be an inconvenience when your container hasn't been fully emptied.

Check the contents to see if there is any blockage in the container. If the container is packed too tight, that can also be the reason the contents didn't fully come out.

In these cases, we request you remove the blockage. Then, you place the container by the street as usual on the next emptying date.

If your container is broken or lost, you can contact the Cure Afvalbeheer customer service on 040 - 2500 130.

If the kliko is missing, you should also report this to the police.

Opening hours
Monday to Friday: 13.00 – 17.00 
Saturday: 10.00 – 16.00 uur
Closed on Sundays and holidays

New residents of an existing or new home can request a environmental card for free within 3 months after registering. You can do this with our customer service. You do need to be officially registered to the address. This also counts when you move within the municipality. After 3 months you'll pay €15 for the environmental card.

No, you cannot take waste from the waste recycling points home.

If your environmental card is broken, you can request a new one for free. If you have lost your environmental card, you can request a new one for €15. In both cases, contact your municipality.

You can bring up to 35 m² to the waste recycling points. To do this, you'll have to contact the Cure customer service at least one day in advance. Call 040-2500 130 to report the asbestos. 

Asbestos requires double packaging in a thick, plastic foil (at least 2mm thick, available at the construction store). The creases need to be carefully folded and taped shut. Asbestos that isn't (properly) packed will NOT be accepted. It is not allowed to pack asbestos at one of the waste recycling points.

Residents of Valkenswaard and Heeze-Leende can use the following waste recycling point upon presentation of their municipality/environmental card and valid ID: Waste recycling point De Vest (De Vest 15, 5555 XL, Valkenswaard) ingang via De Oase.

To enter the waste recycling point, you need valid ID. Make sure you always have your environmental card (waste recycling point card for residents of Heeze-Leende) and your ID. Without these cards, you will not gain access to the waste recycling point.

A waste recycling point is a collection point to bring bulky waste. This means bulky waste, great amounts of waste (like gardening waste), or waste from consumer goods like fridges and household appliances.

The new app no longer has the function to connect collection data to your own calendar. That's why it's no longer possible to load the data into your Google or Apple calendar.

If we offer this function, the app has less added value. We want people to use the app for collection days, because it allows us to actively inform on news and to edit changes in the collection dates. Like when waste is collected early, or when a catch up day is coming up related to a holiday. We can edit this easily in the app and inform you with a notification. A calendar connection makes this impossible.

You can switch on notifications per waste type. In the app, you do this in settings (you find it in the menu or on the top right). In the digital waste calendar under 'notifications'. You'll get a push notification on your phone. Do you prefer an e-mail notification? You can turn this on through www.mijnafvalwijzer.nl. You can log in using your postal code and house number.

For Android devices, battery saving should be turned off for the Cure App. Is there a triangle with an exclamation mark with settings in the app? Check your phone settings.

iOS (Apple) can notify you that the max amount of notifications has been reached. This is because notifications are saved locally. We are working on this.

Residents of a one-family or upstairs apartment with backyard, use a grey waste container for residual waste and a green container for organic waste.

If you live in a flat or apartment, you can use the collective (underground) containers in your neighborhood.

Supermarkets and shopping centers have collective containers for glass, plastic waste and textiles.

If your waste container is lost or broken, you can contact Cure Afvalbeheer customer service via 040 - 2500 130.

Note: You could be charged for this.

Your municipality decides your waste collection times. Our vehicles depart at 06:30. Make sure your container is at the public road in time. You can enable notifcations in the Cure Afval app.

New residents of an existing or new built home can request or trade their waste container for free within 3 months after registering. You can do this with our customer service. You need to be registered at the address. After 3 months you will pay €25,- per container for trading. In this case, you'll also pay for the delivery if it's concerning waste containers for a new build.

It is not always possible for people with a physical impairment to get the container to the collection place. An 'exception sticker' allows you to offer your waste outside of your house, on municipal ground. If you are eligible, you can request a sticker through our customer service: 040 - 2500 130. Please list your name, address, phone number and the reason you're requesting the sticker.

On the Valkenswaard waste calendar page, you'll see when waste is collected in your neighbourhood. You'll also find a holiday schedule. On so-called catch-up days around holidays, collection might be on another time than usual. Make sure your waste is outside at the right time. Our vehicles depart at 6.30.

Has your container not been emptied? Report it through the web form or contact Cure Waste Management customer service within two working days.

NB: We check all requests against our emptying log for your neighbourhood. If it turns out we were in your street on the emptying date, we will not come back an extra time. 

For Eindhoven and Geldrop-Mierlo this is 7:30.

For Valkenswaard this is 6:30.

Yes, you can trade your waste container (kliko) for another size. The costs are €25,00. Trading is free when you move houses, but only if the request is made within 3 months after moving. To do so, contact Cure Waste Management customer service at 040 - 2500 130.

You can choose from two sizes:

140 liter

• 50,5 cm width, 55.5 cm depth and 110 cm height
• without waste, the weight is 10kg
• the container holds the contents of about 3 waste bags

240 liter

• 58 cm width, 75,5 cm depth and 110 cm height
• without waste, the weight is 13,5 kg 
• the container holds the contents of 4 to 5 waste bags

In case of frost, there's a risk some containers can't be fully emptied because of frozen waste.

Cure shakes the containers extra, but cannot increase or the containers will break. It's not of use for us to come back after a report when the weather situation hasn't changed. The container still won't empty fully. 

We kindly request you present your waste container on time on the next collection day.

For Eindhoven and Geldrop-Mierlo, this is 7:30.

For Valkenswaard, this is 7:00.

New residents of an existing or new build home can request a municipal card for free with customer service up until 3 months after registering. You can use this card to open underground residual waste containers and some plastic containers that can only be opened with a card due to safety. This also goes when you move within the municipality. You need to be officially registered to the address. After six weeks you'll pay €15,- for the municipal card.

If your card is broken, you can request a new one for free. If your card is missing, you can request a new one for €15,-. In both cases, contact Cure Waste Management customer service at 040 - 2500 130. 

New residents can request a municipal card for free with customer service up until 3 months after registering. You can use this card to open underground residual waste containers and to enter the waste collection points. This also goes when you move within the municipality. You need to be officially registered to the address. After six weeks you'll pay €15,- for the municipal card.

A waste calendar gives you information on your waste and collection. This gives you a quick overview on when residual waste, GFT, paper and cardboard are collected in your neighbourhood. You also find more information the other types of waste and how to dispose of them.

You can enable notifications per waste type. In the app, do this at settings (in the menu or at the top right). In the digital waste calendar, do this at 'notifications'. You'll get a push notification on your phone. Do you prefer an e-mail notification? Set this at www.mijnafvalwijzer.nl. You can log in using your postal code and house number.

For Android devices, battery save mode should be switched off for the Cure App. Do the settings have a triangle with an exclamation point in it? Check your phone settings.

iOS can report that the maximum amount of notifications has been reached. The reason for this is that notifications are saved locally. We are working on this.

You can easily consult the waste calendar digitally via www.mijnafvalwijzer.nl. 

You can also download the free Cure Waste management app. This keeps you up to date on (temporary) changes and can give you notifications on collection times.

There is no separate calendar for catch-up days. The next and most relevant collection dates can be found in the digital waste calendar or the free Cure Waste management app. 

If you live on the ground floor of a flat or container, you can request an organic waste container (groenbak) through customer service. The conditions are that you should be able to store the container on your ground or storage and that there should be a collection route in your neighbourhood.

Organic waste is typically collected once every two weeks. You can present your green container (kliko) on your collection day.

• Put the container in a cool spot away from the sun.
• A few props of newspaper (or woodcurls, hay etc.) can be put at the bottom of the container to prevent leaving any organic waste behind.
• Airing the container, though it may sound contradictory, gets continuous air in the container, preventing excessive smells.
• Pack easily rotten food scraps like meat and fish in a newspaper before disposing of them.
• Do not throw moist waste in the container. For example, let your grass dry after mowing it.
• Clean the container regularly using water and maybe green soap. Do not use chlorine, this is bad for the environment.

If your container hasn't been fully emptied, this can be an inconvenience.

Check the contents of your container to see if there's no blockage. When the container is too tightly packed, this can also be a problem with emptying the container. 

In these cases we kindly request you remove the blockage. Present the container at the next regular collection date.

Cure does not provide extra collection in these cases.

Recognizing asbestos can be quite difficult. Most people know the example of corrugated sheets from roofs, but other building materials can also contain asbestos. Are you doing construction or renovation in a house built before 1994? Be wary of asbestos. Asbestos fibres can be freed by damaging material containing asbestos (by breaking, drilling or sawing for example). Breathing in these fibres can be bad for your health. Almost all applications of asbestos have been prohibited since 1993.

Asbestos can be present in corrugated sheets, old pipes for heating and sewer, old heater pipes, bathroom sheets and windowsills. 

Residents of Valkenswaard should bring the demolition and show this to recycling point employees if asked. You can request a permit at www.omgevingsloket.nl. Also report the asbestos containing materials with customer service because of capacity. Residents of Valkenswaard should also report the SLM number or demolition notice number).

There are different types of containers in Valkenswaard and they function differently. All types of containers and manuals will be available on our website soon.

Are you using another container and would you like a manual? Contact our customer service.

If your card is broken, you can request a new one for free. If your card is missing, you can request a new one for €15,-. In both cases, contact Cure Waste Management customer service at 040 - 2500 130. 

An underground container is a big collection container placed mostly underground. Residents of flats and (upstairs) apartments can use these for their residual and organic waste. The containers can be opened using a municipal card or Cure environmental card.

Residents of a one family or upstairs apartment with backyard use a grey mini container (kliko) for residual waste and a green mini container (groenbak) for organic waste.

If you live in a flat or apartment, you can use (underground) collection containers near you. 

Supermarkets and mall parkings have collection containers for glass, plastic or PBD and textiles.

If you're meant to use an underground container for your waste, you can open it with your environmental card.

Are you unable to dispose of your waste? You can bring it to another container or bring it back home. Do not place the waste next to the container. You can be fined for €145,-.

Is the container full or faulty? We'd much appreciate if you'd report this in the Valkenswaard Mijn Gemeente App. We can fix the error as soon as possible or empty the container.

Please report the container number, this is on top of the container (white stickers with black numbers).

You can also e-mail or call customer service.

From December 31st to January 2nd, above-ground containers for plastic, paper and textiles are closed temporarily because of fireworks. The containers are closed by hand on the 31st and reopened on the 2nd January.

New residents of an existing or new build home can request a municipal card for free with customer service up until 3 months after registering. You can use this card to open underground residual waste containers and some plastic containers that can only be opened with a card due to safety. This also goes when you move within the municipality. You need to be officially registered to the address. After six weeks you'll pay €15,- for the municipal card.

In Valkenswaard, there's a set fee per year for residual waste. You do not need to pay each time you use the container.

The costs for collecting your bulky waste depend on the quantity.

• up until 2 m3: 41 euro
• from 2 m3 to 4 m3: 82 euro
• from 4 m3 to 6 m3: 123 euro 

For collecting your bulky waste at home you can make an appointment with Ergon at 06-22808882. They ride once a month. Reusable things can be brought to a second hand store. Depending on the store, collection at home is possible at times. Please inform locally.

For collecting your electronic devices at home you can make an appointment with Ergon at 06-22808882. They ride once a month. Reusable things can be brought to a second hand store. Depending on the store, collection at home is possible at times. Please inform locally.

The costs for collecting your old electronic devices depend on the quantity:

• up to 2 mᶟ: € 41,-
• from 2 mᶟ to 4 mᶟ: € 82,-
• from 4 mᶟ to 6 mᶟ: € 123,- 

If your paper waste wasn't collected, contact the Cure Waste management customer service within two working days.

If our GPS data shows we visited your street on the collection date, we will not return. You can present the paper waste on the next collection day.

You can see the next paper waste collection day on the waste calendar or the app. If the next moment is too far away, you can offer the waste at a collection point.

Present your paper waste on time. If the paper is presented too late, we will not return to collect it.

Paper waste is presented on the pavement at the side of an open road. Offer the waste in boxes or tie it together to prevent the wind blowing it away. Make sure the packages are handleable in size and weight.

The fees for the waste tax differ per city, as they are decided by the municipality. Your municipality website has the fees and more information on the waste tax.

Valkenswaard

No, the introduction of the environmental card and fees at waste recyling points do not directly influence the waste tax.

Is there no environmental card in your new residence? Request one using the web form on our website or through customer service at 040 - 2500 130 or klantenservice@cure-afvalbeheer.nl. If you request a new card within three months after registering at your new address, there are no costs involved.

The environmental card is not personal, but residential. For this reason, there is only one card per residence. If you have housemates, share the card with them. It is not possible to request another card for you or your housemates.

From January 2025, PBD waste is removed from the general waste after collection. The special PBD containers will start disappearing from the streets from then. Residents put waste in their grey bin or in the underground container for household waste.

No PBD bags are handed out in Valkenswaard. This is stipulated in the municipality's policy. This is because Cure does not collect bags at te house and the PBD bags are too big for the bins.

Handing these bags out is also expensive. Cure is investing in other means to make waste collection easier, like accessible and functional above and underground waste containers.

Separating at the source is separately collecting resources, like glass, paper and organic waste (GFT-E). Only a little bit of general waste is leftover. With separating after collection, plastic packaging, tin cans and drinking cartons (PBD) can go with general waste, to be removed afterwards in the factory.

There will be a smaller amount of general waste if all the resources are separated properly from the actual general waste. Think glass in the glass container, organic waste (GFT-E) in the green bin, paper waste in the new blue bin. Sorting analyses show that there are too many useful resources in general waste right now. Especially plastic packaging, tin cans and drinking cartons (PBD) can be easily removed before burning with new techniques. This way, it can be turned into something useful. 

The change takes effect on January 1st, 2025. From this date, the underground and above ground containers for PBD will disappear from the streets. You'll put the PBD in your grey bin or the underground container for general waste.

No. The separation of PBD after collection is currently developed to a point where it's easy to remove it from general waste. This does not count for waste types like paper waste, organic waste and textiles. If these go in with general waste, they'll be burned. This way, we lose valuable, useful resources.

Collecting plastic packaging, tin cans and drinking cartons (PBD) with general waste, makes for less transport movement in Valkenswaard. This then makes for less CO2 and traffic. There's also a lot less general waste going into the oven, which lessens CO2 even more.

You can find the rules for separating different types of waste on the Cure website and in the Cure app. Check 'All about waste'. Not sure? Check www.afvalscheidingswijzer.nl to see where your waste can go.

Generally, there's plenty of space for both general waste and PBD. By separating the rest of the waste properly, you leave enough space for your PBD waste. If not, you can have Cure trade your container from 140 litres to 240 litres. You can also request a second grey bin, either 140 litres or 240 litres. 

The max amount of grey bins per address is 2. PLEASE NOTE: when you request a second grey bin, you'll pay waste tax twice.