If your paper waste wasn't collected, contact the Cure Waste management customer service within two working days.

If our GPS data shows we visited your street on the collection date, we will not return. You can present the paper waste on the next collection day.

You can see the next paper waste collection day on the waste calendar or the app. If the next moment is too far away, you can offer the waste at a collection point.

Present your paper waste on time. If the paper is presented too late, we will not return to collect it.

Paper waste is presented on the pavement at the side of an open road. Offer the waste in boxes or tie it together to prevent the wind blowing it away. Make sure the packages are handleable in size and weight.